Refund policy

At Wallmaze, customer satisfaction is our top priority. We take great care in ensuring that every artwork and painting is delivered in perfect condition. However, if you experience any issues with your order, please review our return and refund guidelines below.

Returns

We accept returns only in the case of damaged, defective, or incorrect items received. Due to the nature of art products, we do not accept returns for reasons such as change of mind, incorrect selection, or minor color variations.

• Return requests must be made within 48 hours of delivery.
• The item must be unused and in its original packaging.
• Clear photos or videos of the damage/issue are required for verification.

Non-Returnable Items

• Items damaged due to misuse or improper handling
• Products returned without original packaging
• Customized or personalized artworks (if applicable)

Refunds

Once your return request is reviewed and approved, refunds will be processed to your original payment method.

• Refunds are typically processed within 5–7 business days.
• If the replacement option is available, we may offer a replacement instead of a refund.

Exchanges

Exchanges are only offered for damaged or incorrect products, subject to availability.

Cancellation Policy

Orders can be canceled only before they are shipped. Once dispatched, cancellations are not permitted.

Contact Us

For any return or refund inquiries, please contact our support team with your order details:

Email: Upkarsingh15@gmail.com
Phone: 8299746039

We reserve the right to refuse returns or refunds that do not meet the above conditions.